Your data, in plain language.

What we collect

We collect only the information needed to (a) help you find unclaimed property and (b) file a successful claim with the State Controller's Office.

• Search inputs. The names you enter into our search tool, including any prior or maiden names, and the business names you ask us to look up.
• Account information. Your name, email address, and phone number when you create an account or sign a recovery agreement.
• Claim documents. Government-issued ID, proof of address, and any supporting documents required by California for your specific claim type.
• Communications. Messages you send us about your claim, and our responses.
• Technical data. Standard web logs (IP address, browser, pages visited) used to keep the site secure and improve it.

How we use it

Your information is used for one purpose: to help you recover your unclaimed property. Specifically:

• Running searches against California's public database.
• Preparing and filing your claim package with California.
• Verifying your identity, which is required by California.
• Communicating with you about your claim's status.
• Processing payment after California approves your claim.

What's shared with the State Controller's Office

To file your claim, we transmit a claim package to the state that contains the information they require. This typically includes:

• Your full legal name and any prior names tied to the claimed property.
• A copy of your government-issued ID.
• Proof of your connection to the property (e.g., proof of a former address, evidence of an heir relationship for deceased-owner claims).
• The signed recovery agreement, where required.

The state uses this information solely to verify and process your claim under California law. We share only what is required for the specific claim — no more.

How it's protected

We treat your documents the way we'd want our own treated.

• In transit: all data is sent over TLS-encrypted connections.
• At rest: documents are stored encrypted in access-controlled cloud storage.
• Access: only employees handling your claim can view your documents, and access is logged.
• Retention: we keep claim records for the period required to support the claim and resolve any disputes; after that, they're deleted on a defined schedule.

Your rights

You can ask us, at any time, what data we hold about you, request a copy, or request deletion (subject to record-keeping requirements tied to a filed claim). California residents have additional rights under the CCPA, including the right to know, the right to delete, and the right to non-discrimination for exercising those rights.

To exercise any of these rights, email help@catchmycash.com.

Questions

If anything here is unclear, or you want to know how a specific piece of your information is being used, write to help@catchmycash.com and we'll answer.